Gift Card FAQ


What is a Tribal e-Gift Card?
Tribal e-Gift Cards are an electronic and instant gift card with 4 values to choose from: $10, $25, $50 & $100. These are delivered by email which contains instructions on how to redeem the allocated amount at the checkout.


Where can I spend my Tribal e-Gift Card?
A Tribal e-Gift Card can only be used exclusively online at


How do I send an e-Gift Card to someone?
Simply confirm your order and forward the gift card email onto the person you're gifting it to.  


Do you have any physical Gift Cards?
Not at this stage as we are exclusively an online shop at this stage.


Are there any fees associated with the e-Gift Card?
No. You will only be charged the face value of the e-gift card, and we will not impose shipping or any other fees at any time.


Can I change the value of an e-Gift Card after I've paid for it?
Sorry, not at this time.


I have an e-Gift Card. How do I pay?
You can redeem the value of your gift card by entering its unique code at the checkout.


Do I have to spend my gift card in one order?
No. Gift Cards hold a balance, so they can be spent on more than one order.


Can I reload my e-gift card after I've spent the full value?
Not at this time.


I have been asked for second payment method when trying to pay with my e-Gift Card. Why am I seeing this?
If the balance available on the gift card is less than the order total, then you will be prompted to choose a second payment method for the balance before placing the order.